![]() ![]() ![]() we were located at the end of the hall however it was very noisy. If you wanted to see the lake you had to stand up and pull the curtains all the way back and lean to see a portion of the lake. Once I arrived to my room we had the view of the roof. The young man who greeted me stated I was upgraded to room with a view of the lake on a high floor. I was identified as a rewards member and Thanked for being loyal. However it was extremely noisy and I got no rest at all. We needed reasonable price close to airport with shuttle service. It is gorgeous! We hope you will give us a second chance so that we can show you the Brilliant Service we normally provide. We just today finished an renovation of our fitness center with new flooring, walls, ceiling, and brand new, state of the art, equipment. We are working on many projects this year to upgrade many of areas in the hotel, including guest rooms, T-Bone Charlie's, and the lobby gift shop. We do get our food stuffs from the best providers in the area and our meat products come from Kansas City's premier provider of meats. As for the pricing of our breakfast some guests do experience a bit of "sticker shock," but please know that we constantly compare ourselves to our nearest competitors to ensure that our pricing is comparable. ![]() ![]() We are sorry, though, that there were aspects of your experience that you did not enjoy.Your husband's experience with the room temperature is very frustrating because we just had brand new thermostats placed in all of the guest rooms, but it seems that room still needs some tweaking. We are so happy that you enjoyed the staff and the service they provided you, and thank you for your wonderful comments. Feeding the appetite for private experiences Island Routes, which offers excursions and custom experiences on 13 Caribbean islands, is expanding its Private & Bespoke.Rene, Thank you for providing this feedback it is greatly appreciated.If you can't stand the heat, go on a river ship One advisor told me that the nice thing about river cruises and the extreme heat waves in Europe is that travelers always have.Travel-related stress, deconstructed A survey explores why couples find their significant others to be so damn annoying when they vacation together.Finding the WOW factor in Portugal A new cultural district in Porto is a must for wine lovers. ![]()
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